Anniversary Interview with Jenny

This is Daly, Carpe Diem’s Branch Manager, checking in today with an interview of Jenny our bookkeeper on her 6-year anniversary with Carpe Diem!

Anniversary Interview with Jenny | Carpe Diem CleaningHow did you start at Carpe Diem?
I moved to the Triangle area from Albany, New York, over six years ago. After my family settled down, I was looking for a job. I found Carpe Diem Cleaning to be the right place where I could enjoy the pleasures of the moment and not worry about the future.

What do you like about working at Carpe Diem?
Carpe Diem is a nice, comfortable workplace with smart and organized management.

Any advice for preparing your home for a cleaning?
Before your cleaning team comes, put a note on some items which are easy to break or put the items in a certain place where they won’t be cleaned. It’s not about the reimbursement from the cleaning company; it’s about the item which you love but can’t find the replacement.

As of this month, Jenny has been with us for 6 years.  We appreciate her sweet spirit, her great laugh, and how she keeps all of our bookkeeping and paperwork under control.  Jenny lives in Cary with her husband and younger daughter, still in high school, while her other daughter lives and works in Atlanta. We have loved having you as a member of our office team for so many years!

Ready to book your next clean day? We offer house cleaning services in Cary, so give us a call today!

Interview with Team Member Belkis

This is Daly, Carpe Diem’s Branch Manager, checking in today with an interview of Belkis on her 2-year anniversary with Carpe Diem!

How did you start at Carpe Diem?
I found Carpe Diem through a job posting on Craigslist.

What do you like about working at Carpe Diem?
I enjoy working as a team with my co-workers and making sure our clients are satisfied with our work.

Any advice for preparing your home for a cleaning?
My advice is to pick up around your house before your cleaning team arrives.

 

As of this month, Belkis has been with us for 2 years.  We appreciate her friendly, outgoing spirit and how she works so well with our cleaning teams.  Belkis lives here in Raleigh with her husband and son, and her daughter attends college in the Dominican Republic.  We have loved having you as a driver for the past couple of years!

Don’t forget that we provide house cleaning services for Durham and the surrounding areas!

Interview with Team Member Raymunda

This is Daly, Carpe Diem’s Branch Manager, checking in today with an interview of Raymunda on her 5-year anniversary with Carpe Diem!  She’s an amazing helper, and we appreciate how she sees needs and fills them.

Interview with Team Member Raymunda | Carpe Diem CleaningHow did you start at Carpe Diem?
I was referred by a former Carpe Diem employee.

What do you like about working at Carpe Diem?
I love the hours of operation and working as a team with my co-workers.

Any advice for preparing your home for a cleaning?
My advice would be to pick up before your cleaning team arrives.

As of this month, Raymunda has been with us for 5 years!  We appreciate how hard she works to give our clients a great experience and how well she works with her fellow team members.  Raymunda lives here in Durham close to her daughter and granddaughter.  We have loved working with you!

Interview with Team Member Maria

This is Daly, Carpe Diem’s Branch Manager, checking in today with an interview of Maria on her 5-year anniversary with Carpe Diem!

Interview with Team Member Maria | Carpe Diem CleaningHow did you start at Carpe Diem?
I was referred by a former Carpe Diem employee who I’m related to.

What do you like about working at Carpe Diem?
I enjoy being able to make other people’s lives easier.

Any advice for preparing your home for a cleaning?
My advice would be to pick up before your cleaning team arrives.

As of this month, Maria has been with us for  5 years.  We appreciate her calm spirit and how she’s such a rock of our cleaning teams.  Maria lives here in Durham close to her children and grandchildren.  We have loved having you as a member of our teams for so many years!

 

Don’t forget that we provide cleaning services for Raleigh!  Contact us today to set up a free consultation.

Interview with Team Leader Veronica

This is Daly, Carpe Diem’s Branch Manager, checking in today with an interview of Veronica on her 2 year anniversary with Carpe Diem!

How did you start at Carpe Diem? 
I was referred by a former Carpe Diem employee who I am related to.
What do you like about Carpe Diem? 
I love working with each team member at Carpe Diem!  Carpe Diem is a very friendly environment, and I love what I do here.
Any advice for preparing your home for a cleaning?
Leave your home free of clutter so we can give you the best possible cleaning.  Place items that are trash in the trash can.

As of this month, Veronica has been with us for two years — first as a cleaner and then as a team leader! Veronica takes good care of her team and always arrives at Carpe Diem in a timely manner.  She lives here in Durham where she raised her children and now has grandchildren who live near her, too! Thanks for being a quiet and dependable team leader, Veronica!

Interview with Assistant Manager Andi

 

This is Daly, Carpe Diem’s branch manager, checking in today with an interview of Andi on her two-year anniversary at Carpe Diem!

How did you start at Carpe Diem?
A friend told me about the job, and I originally applied to be a cleaner.  Eventually, I became a team leader and am now the assistant manager.  I’m in the office most days, but you’ll also see me in the field now and then!
What do you like about Carpe Diem?
I love my Carpe Diem co-workers!  Everyone has the opportunity to grow here as a person and within the company.  If you ever have a family emergency, you always have support from everyone!
Any advice for preparing your home for a cleaning?
My top tip for preparing your home for a cleaning is if you notice your shower glass doors with soap scum spray any type of de-greaser and let it sit. By the time the ladies get there, it would be much easier for them to clean.

As of this month, Andi has been with us for two years — first as a cleaner, then as a team leader, and now as our assistant manager!  She is a fantastic liason between our ladies in the field and in the office.  She fills in the gaps all the time, and we don’t know what we would do without her!  She lives here in Durham with her husband and three daughters.  Thanks for being a dedicated and helpful assistant manager, Andi!

Interview with Branch Manager Daly

This is Madeline, Carpe Diem’s general manager, checking in today with an interview of Daly on her three-year anniversary at Carpe Diem!

 

How did you start at Carpe Diem?
My pastor is friends with Wendy, Carpe Diem’s founder and owner, and he referred me to Carpe Diem.
What do you like about Carpe Diem?
I enjoy being able to make clients happy day by day, assisting them with all their cleaning needs.
Any advice for preparing your home for a cleaning?
Leave areas free of clutter to get the best possible clean!  Our ladies will focus on cleaning exposed surfaces, which will keep your home even cleaner.

Daly has been with us for three years now.  She’s our fearless branch manager and is known for being dedicated to doing a fantastic job and working hard.  We love Daly’s quiet, sweet spirit and the way that she is a rock in the office when things are busy.  Originally from Puerto Rico, Daly grew up in Boston and has lived in Durham for the past several years with her three children!  Thanks for being a dedicated and helpful manager, Daly!

Interview with Team Leader Tabatha

This is Daly, Carpe Diem’s branch manager, checking in today with an interview of Tabatha on her one-year anniversary at Carpe Diem!

 

Interview with Team Leader Tabatha | Carpe Diem CleaningQ. How did you start at Carpe Diem?
A. My neighbor brought me to apply at Carpe Diem where I started as a driver and then moved up to team leader.

Q. What do you like about Carpe Diem?
A. I love that the management goes far and beyond for their employees.
Q. Any advice for preparing your home for a cleaning?

A. If there was any advice she would give to our client’s it would be that putting pets away while the team cleans, helps the team do a more thorough job.  Of course, we are pet-friendly and are more than happy to work around any pets in a client’s home.

As of this month, Tabatha has been with us for a year.  She’s one of our team leaders and is known for being sweet and always having a smile on her face.  She is from New York but has enjoyed living in North Carolina for the past year and working at Carpe Diem!  Thanks for being a dedicated and helpful leader, Tabatha!

Interview with Team Leader Bertha

This is Daly, Carpe Diem’s branch manager, checking in today with an interview of Bertha, one of our long-standing cleaners!

 

Interview with Team Leader Bertha | Carpe Diem Cleaning

Bertha has been with Carpe Diem for 7 years

Q. How did you start at Carpe Diem?
A. I was referred by a friend to Carpe Diem about 7 years ago.

 

Q. What do you like about Carpe Diem?
A. I love everything about Carpe Diem, especially the feeling of being able to clean for our clients and leaving their homes nice and clean!

 

Q. Any advice for preparing your home for a cleaning?
A. Leave your home free of clutter. This makes it easier for our team to clean and for our clients to get a job well done!

 

As of this month, Bertha has been with us for 7 years.  Wow!  She’s one of our team leaders and is known for being steady, focused and responsible.  She also works with her daughter here at Carpe Diem!  Thanks for being a dedicated  and helpful leader, Bertha!

Why We Want your Feedback–Good or Bad!

Why We Want your Feedback--Good or Bad! | Carpe Diem CleaningHey!  This is Madeline, Carpe Diem Cleaning’s General Manager, letting YOU know why we want your feedback.  If you call or email the office, you’ll talk to either me, Andi or Daly.  We will be jumping onto the blog more often to tell you who we are as a company and why we do some of the things that we do.

Many times people only want to know when they’re doing well. They dread getting bad feedback about how they or their team is doing.  Not so at Carpe Diem!

Today let me just tell you why we want your feedback.  We welcome hearing from our clients, whether what they have to say is good or bad!

Good feedback is helpful so that we know when we are doing a good job and that our clients are happy. Bad feedback is helpful so that we know what we need to address with our teams and fix to make our clients 100% happy.

Our teams’ are competent and are committed to helping you seize your clean day!  If a mistake is made on our end, we will fix it.  However, if we don’t know when something isn’t right, it is very hard for us to fix it.

Please be proactive in your communication with us, and we promise to be proactive in our communication with you.