Inclement Weather Policy

snow car door window

So far our winter has been pretty mild, but in North Carolina, the storm this past weekend shows that can change at any moment! Whatever comes for the rest of the season, it’s good to be prepared.

Safety is our number one priority!  Please be familiar with our policy during inclement weather.  We will work hard to accommodate each of our clients’ needs while also making sure our crews are not out in dangerous conditions.

During a normal workweek, Carpe Diem Cleaning follows the local public school systems to determine our hours of operations in the event of dangerous inclement weather conditions.  School system closures are determined by the safety of bus routes.  This provides a good indicator for both the safety of our crews coming to work from their own homes, as well as the safety of the routes to our clients’ homes.

Since our office and operations are based out of Durham, we follow the Durham County schools for closings or delays.  However, our route schedules into specific cities will follow the local schools for their respective counties (Wake and Orange).  For example, if Durham schools are open, but Orange County schools are closed, the Carpe Diem office will be open however we will not service homes in Orange County that day.  (As an alternative example, if Orange County schools are open, but Durham schools are closed, our office will be closed with the Durham schools and will not be in operation in any county that day).

If Carpe Diem is delayed for the day, your cleaning team will likely arrive in a different time window than normal or could possibly be switched to another day.  If your cleaning is switched to another day, we will contact you as soon as possible; otherwise expect the crew on a delayed schedule that same day. Please contact us that morning if this is a problem or if you have an urgent scheduling need.

InclementRoadIn the event of a closing or delay, our office will quickly respond to all email and phone communication as soon as we are able. If you have any questions regarding how we handle scheduling during inclement weather, please feel free to contact us at any time. While safety concerns can necessitate schedule changes in dangerous weather conditions, we will work very hard to accommodate each client’s scheduling priorities once we are back in operation!

You can also “Like” our Facebook page where we’ll be posting information about delays and closings. 

Post-Holiday Carpet Cleaning + Inclement Weather Policy

Many thanks to all our amazing clients, friends, fans, and family for an incredible 2016! We couldn’t do this without you! We are so excited for all that 2017 holds! 

Post Holiday Carpet CleaningCarpet Stain

Congratulations – you’ve survived the holidays! …But did your carpets? The holidays are a major source of activity in your home, often bringing extra foot traffic and brightly colored food and beverages.

The parties are over and the guests are gone – now is the perfect time to have your carpets steam cleaned! We’ll take care of any unfortunate party-induced stains your carpet may have suffered over the holidays, leaving it clean and fresh for the New Year. We even clean upholstery! Go ahead and download our Carpet Cleaning Checklist to get things started.

You can give us a call 919-682-5326, or shoot us an email info@carpediemcleaning.com to schedule your carpet cleaning today!

Inclement Weather PolicyInclementRoad

So far our winter has been pretty mild, but in North Carolina, that can change at any moment! Whatever comes, it’s good to be prepared.

Here’s a quick summary of our Inclement Weather Policy:

In the event of inclement weather, our Main Office and Southpoint Office will follow the Durham county schools for closings and delays, and our Cary-Apex office will follow the Wake County school system. School system closures are determined by the safety of bus routes. This provides a good indicator to us for both the safety of our crews coming to work from their own homes, as well as the safety of the routes to our clients’ homes.

Our route schedules will also follow the local schools for whatever county they are in. For example, if Durham schools are open but Orange County schools are closed, the Carpe Diem office in Durham will be open, but we will not be servicing homes in Orange County.

For a complete explanation of our Inclement Weather Policy, you can refer to our blog post.

You can also “Like” our Facebook page where we’ll be posting information about delays and closings. 

QUICK LINKS TO CHECK OUT

INCLEMENT WEATHER POLICY

InclementRoadSafety is our number one priority!  Please be familiar with our schedule policy during inclement weather- we will work hard to accommodate each of our clients’ needs while also making sure our crews are not out in dangerous conditions.

During a normal workweek, Carpe Diem Cleaning follows the local public school systems to determine our hours of operations in the event of dangerous inclement weather conditions.  School system closures are determined by the safety of bus routes, which provides a good indicator to us for both the safety of our crews coming to work from their own homes, as well as the safety of the routes to our clients’ homes.

Our office and operations, being based out of Durham, follow the Durham County schools for closings or delays.  However, our route schedules into specific cities will follow the local schools for their respective counties (Wake and Orange).  For example, if Durham schools are open, but Orange County schools are closed, the Carpe Diem office will be open however we will not service homes in Orange County that day.  (As an alternative example, if Orange County schools are open, but Durham schools are closed, our office will be closed with the Durham schools and will not be in operation in any county that day).

If Carpe Diem is delayed for the day, your cleaning team will likely arrive in a different time window than normal or could possibly be switched to another day.  If your cleaning is switched to another day, we will contact you as soon as possible; otherwise expect the crew on a delayed schedule that same day. Please contact us that morning if this is a problem or if you have an urgent scheduling need.

In the event of a closing or delay, our office will quickly respond to all email and phone communication as soon as we are able. If you have any questions regarding how we handle scheduling during inclement weather, please feel free to contact us at any time. While safety concerns can necessitate schedule changes in dangerous weather conditions, we will work very hard to accommodate each client’s scheduling priorities for once we are back in operation!